Job Summary:
We are seeking a dedicated Medical Office Assistant to join our healthcare team. This is a full-time permanent position, desired immediately. The ideal candidate will provide administrative support in a medical office setting, ensuring efficient office operations and excellent patient care.
Responsibilities:
- Greet patients in a courteous and professional manner
- Handle patient registration and check-in procedures
- Answer and manage calls on multi-line phone system
- Schedule and confirm patient appointments via phone and email
- Communicate with hospitals, specialist offices, pharmacies, labs/imaging, insurance/legal companies, etc.
- Document processing, including faxing, mailing, scanning, and data entry
- Maintain electronic medical records accurately, ensuring privacy compliance
- Perform general administrative tasks
- Ensure strict confidentiality and privacy compliance
Qualifications:
- Medical administrative diploma or equivalent required
- Excellent written and oral communication skills
- Proficiency in Mac OS, Telus Health PS Suite EMR, Ocean MD considered assets
- Knowledge of medical terminology and procedures an asset
- Experience with phone systems and office administrative tasks
- Must be able to multitask effectively and accurately
- Critical time management and organization skills necessary
Mitchell Family Doctors is devoted to creating an inclusive and equal opportunity environment for all employees. Applicants requiring accommodation to participate in the interview process should advise the contact noted below so that appropriate arrangements can be made. Personal information submitted will only be used for the purposes of this recruitment process.
